RULES & POLICIES
The play area is for children 0-6 years old.
Babies 0-5 months old are FREE!
Children 7+ years old are not allowed in the play area, but are welcome to sit in the cafe area and check out the activities we have available for them.
*No age limits for party/event rentals!
Babies 0-5 months old are FREE!
Children 7+ years old are not allowed in the play area, but are welcome to sit in the cafe area and check out the activities we have available for them.
*No age limits for party/event rentals!
Children MUST be supervised at ALL times! Supervision of children by employees is not provided. Any provided activities for older siblings may require adult supervision and help. Facilitation by employees is not provided for these activities.
No shoes allowed in the play area! Socks are required and are available for purchase ($2.50/pair) and some available to borrow, if you forget yours. Please use the shoe shelf just before you enter the play area to store your shoes!
The gated baby area is strictly for children 2 years old and under.
Open play sessions are 1.5 hours in length. We do not prorate the fee for late arrivals.
Between play sessions the play area closes and is disinfected & cleaned, therefore early arrivals will be asked to wait in our cafe area until the session begins.
All customers are expected to leave the play area at the end of the session. A staff member will play a clean-up song prior to the end of the play session and begin cleaning. At this time you can prepare your child to exit the facility. You are welcome to encourage your child to take care of the space by putting toys away as well. As a thank you for helping, they can pick out a sticker at the counter on your way out!
Outside food and drinks are not allowed. We want to keep people with allergies safe.
Only beverages with a lid are allowed inside the play area. Please use the beverage ledges along the walls if you need to set your beverage down. Food must remain in the cafe area at all times. Please wash hands after snacks before entering the play area. We want to keep the play area as clean and safe as possible.
No strollers in the play area. We have a small stroller parking room!
To keep all children safe, there is no running in the play area.
Respect others’ space, bodies, and feelings. Use gentle hands and feet, inside voices (whatever that means with toddlers – ha!), and kind words. We strive to provide an enjoyable experience for all.
Please use toys and equipment appropriately. We want to keep everyone safe and our toys in good use.
Use the “Yuck Bucket”! If your child puts a toy in their mouth, place it in the “Yuck Bucket” for proper sanitizing.
Open play is NOT for birthday parties or other events. If you would like to have your party at Hide and Seek please book our facility at: https://hideandseekannarbor.com/home-coming-soon/.
Customers not booking the appropriate event rental will incur a rental fee.
Customers not booking the appropriate event rental will incur a rental fee.
Diaper changes must occur in restrooms ONLY. There are baby changing tables in each restroom.
Feel free to make use of our two side rooms marked “Feeding Room” and “Mindfulness Room” if you need to! The Feeding Room is for anyone needing a quiet and semi-private area for pumping, nursing or bottle feeding. There is space for two adult customers (and their children) with a privacy screen in between. The Mindfulness Room is for anyone who needs a little space to have big feelings. The room has lower light and some soft foam sensory toys. PLEASE knock lightly before entering either of these rooms!
We are not responsible for any lost, damaged or stolen items. Please keep track of your belongings.
You and your little one could be photographed for social media updates and other advertisements.
If feeling under the weather, please reschedule your visit for the health and safety of other customers.
Hours
Monday……………………… 9:00am-2:30pm
Tuesday…………………………………….. CLOSED
Wednesday……………… 9:00am-2:30pm
Thursday…………………… 9:00am-2:30pm
4:00pm-7:30pm
Friday…………………………. 9:00am-2:30pm
Private Parties
Saturday………………….. 9:00am-12:00pm
(walk-ins ONLY)
Private Parties
Sunday…………………………. Private Parties