1) Will I have to worry about other parties or customers in the facility during my event? Nope! You will have a completely private rental of our facility.
 
2) When can I arrive to set-up? You can arrive 30 minutes before your party begins to set up.
 
3) Are there restrictions on the types of decorations we can bring or how they are hung?
– Thumbtacks or pins are not allowed.
– Only painters tape is allowed.
– Hanging items from the ceiling is not allowed.
– The use of confetti and glitter is not allowed.
– No piñatas are allowed.
– We do not allow any unnecessary rearranging of our existing wall decor. 

4) Do you have highchairs for use? Yes! We have four highchairs for you and your guests to utilize. 
 
5) What if I want to make changes to my Add-On(s) order as the event gets closer? That’s fine! You have until 3 days prior to your event to make changes. Inquire separately regarding the professional hair services.
 
6) When do I pay my balance? You can pay your final balance on the day of the party before you leave. We accept cash or credit cards. We do NOT accept personal checks. You may tip (optional) in cash or on a credit card.
 
7) If I decide to cancel for any reason, will I get my deposit back? Unfortunately, your deposit is non-refundable. If the event is cancelled at least 30 days ahead of the date, you are welcome to reschedule to another available date within three months and the deposit will be transferred to the new event date. Please call (734) 773-3317 to reschedule.