PLAY RULES & POLICIES
The play area is for children 0-6 years old.
Babies 0-2 months old are FREE!
Children 7+ years old are not allowed in the play area, but are welcome to sit in the cafe and check out the activities we have available for them.
*No age limits for party/event rentals!
Babies 0-2 months old are FREE!
Children 7+ years old are not allowed in the play area, but are welcome to sit in the cafe and check out the activities we have available for them.
*No age limits for party/event rentals!
Children MUST be supervised at ALL times! Supervision of children by employees is not provided. Any activities for older siblings may require caregiver supervision and help.
No shoes allowed in the play area! Socks are required and are available for purchase ($2.50/pair) and some available to borrow if you forget yours. Please use the shoe shelf just before you enter the play area to store your shoes!
Please use the available hand sanitizer before entering the play area.
No strollers in the play area. We have a small stroller parking room!
The gated baby area is strictly for children 2 years old and under.
Open play sessions are 1.5 hours in length. We do not prorate the fee for late arrivals.
Between play sessions the play area closes and is disinfected & cleaned, therefore early arrivals will be asked to wait in our cafe until the session begins.
All customers are expected to leave the play area at the end of the session. A staff member will play a clean-up song prior to the end of the play session and begin cleaning. At this time you can prepare your child to exit the facility. You are welcome to encourage your child to take care of the space by putting toys away as well. As a thank you for helping, they can pick out a sticker at the counter on your way out!
Outside food or drink is not allowed during open play hours.
Caregivers are allowed to bring beverages into the play area as long as it is covered with a lid and not set on the floor. Children are not allowed to bring food or beverages into the play area. Food must remain in the cafe area at all times.
To keep all children safe, there is no running in the play area.
Respect others’ space, bodies, and feelings. Use gentle hands and feet, inside voices (whatever that means with toddlers – ha!), and kind words. We strive to provide an enjoyable experience for all.
Please use toys and equipment appropriately.
Use the “Yuck Bucket”! If your child puts a toy in their mouth, place it in the “Yuck Bucket” for proper sanitizing.
Open play is NOT for birthday parties or other events. If you would like to have your party at Hide and Seek please book our facility at: https://hideandseekannarbor.com/parties-rentals/
Customers not booking the appropriate event rental will incur a rental fee.
Customers not booking the appropriate event rental will incur a rental fee.
Diaper changes must occur in restrooms ONLY. There are baby changing tables in each restroom.
The Feeding Room is for anyone needing a quiet and semi-private area for pumping, nursing or bottle feeding.
The Mindfulness Room is for anyone who would like a little space to have big feelings. The room has lower light and some soft foam sensory toys, which can also be used for calming overstimulation.
We are not responsible for any lost, damaged or stolen items. Please keep track of your belongings.
Play session bookings are non-refundable. If feeling under the weather, please reschedule your visit for the health and safety of other customers. You have up to 6 weeks to reschedule due to illness.
Hours
Monday……………………… 9:00am-2:30pm
Tuesday…………………………………….. CLOSED
Wednesday……………… 9:00am-2:30pm
Thursday…………………… 9:00am-2:30pm
4:00pm-5:30pm
Friday…………………………. 9:00am-2:30pm
Private Parties
Saturday………………….. 9:00am-12:30pm
Private Parties
Sunday…………………………. Private Parties